FAQs

What type of hats do you offer at your store?
We offer a wide range of hats, including dad hats, trucker hats, snapback hats, and baseball caps.

Can I customize my own hat?
Absolutely! We offer customized hats for individuals or groups, perfect for bachelorette or bachelor parties, family reunions, and corporate events.

What kind of embroidery designs do you offer?
We offer a variety of embroidery designs, including cute and minimalistic designs, funny quotes, and custom logos.

How long does it take to receive my customized hat order?
It typically takes 7-10 business days to receive your customized hat order. However, we can expedite the process for an additional fee.

What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 30 days of receiving your item to discuss a return or exchange.

How do I care for my embroidered hat?
We recommend hand washing your hat in cold water and air-drying it. Do not use bleach or iron the hat.

Can I order hats in bulk?
Yes, we offer bulk orders for corporate events, sports teams, and other groups. Please contact us for more information.

What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal.

Do you offer international shipping? 
No, we do not offer international shipping at this time.

How can I contact you if I have more questions?
You can contact us through our website or by emailing us directly. We'll be happy to answer any questions you have!